PATA New Tourism Frontiers Forum 2017

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The PATA New Tourism Frontiers Forum (NTFF) gathers the top minds in destination travel for inspiring and insightful discussions on some of the major issues in marketing and managing tourism growth to lesser-known destinations. Aligning with the advocacy theme of tourism dispersal the Forum shines the spotlight on new and emerging destinations through its choice of venue, introducing delegates to lesser-known yet attractive corners of the world.

The format is collaborative yet informative, delivered through a two-day programme consisting of a one-day conference, networking events and a day of on-ground activities known as the Technical Tour and Tourism Marketing Treasure Hunt.

Generously hosted by the Palau Visitors Authority, NTFF 2017 looks to the future by protecting the past as we examine the sustainability of tourism development with a pledge from the host country of Palau to preserve its destination for future generations. The forum agenda will discuss how tourism may be promoted effectively by reviewing the latest trends in marketing and technology while focusing upon genuine authentic visitor experiences in a natural and protected environment.

Palau’s Rock Islands house one of the world’s greatest concentrations of coral and marine life and, in 2012, the Rock Islands Southern Lagoon was inscribed into the United Nations Educational, Scientific and Cultural Organization as a World Heritage Site. In 2009 Palau became the world’s first Shark Sanctuary and, in the near future, a Palau National Marine Sanctuary will restrict 80 percent of Palau’s Exclusive Economic Zone from foreign fishing.

About Palau

Palau presents a truly stunning landscape with 75 percent of the landmass covered in native forest and mangrove. The forests contain the most diverse collection of species in Micronesia with 1,400 types of plant and an estimated 194 endemic plant species that includes 23 endemic orchids. At least 46 species of reptiles and amphibians can be found, of which 12 are endemic to Palau. Also living in these islands are 162 recorded species of birds. Some of the rarest breeds are the Palau Ground Dove and the Giant White-eye. The Palau Magapode is now an endangered species.

Palau’s Bai (men’s traditional meeting house) were found in every village in ancient times. In the early 1900s there were still more than 100 Bai in existence. The Bai functioned as a meeting place for governing elders where they were assigned seats according to rank and title.

The Bai is still used in Palau’s modern society during village gatherings, for the coronation of a new chief or during funerals of clan members. Found along a hillside savannah are mysterious stone monoliths. Legend reveals them to be the foundation of an enormous Bai that was never completed. Sites of cultural significance are found in every state in Palau including the fabled fountain of youth.

Visit Palau and learn about the wisdom and culture that shapes its exceptional beauty. The bounty of Palau’s water comes from the lasting legacy of what’s known today as ‘ridge to reef’ or sustainable land and ocean management. Palau people know when and how to fish. Equally important, they know when not to fish. They are experts in land management and the protection against erosion.

Palau is a dream destination for diving enthusiasts with the clear blue waters of the Pacific Ocean home to more than 400 coral species and nearly 1,300 varieties of reef fish. These waters are also home to endangered and vulnerable species such as the saltwater crocodiles, sea turtle, giant clams and the world’s most isolated population of dugong – a relative of the manatee.

Getting There

From major metropolitan airport centres around the world, visitors can travel with any international carrier airlines and fly direct to Palau from Chinese Taipei (3.55 hrs), the Republic of Korea (4.25 hrs), Japan (4.05 hrs), the Philippines (2.5 hrs) or Guam (1.5 hrs).

Dress Code

Business attire is the official dress code during business sessions. Dress code for evening social functions, unless otherwise specified within the program, is smart casual attire or national costume.

Official Language

English is spoken widely and Palauan is a fun language to learn. Many service providers speak English, Mandarin, Cantonese and Japanese.


Palau Time is 9 hours ahead of Greenwich Mean Time.


The local Modekngei religion combines traditional animist beliefs with Christian thinking and practices.


Palau has a tropical climate with an annual mean temperature of 28 °C (82 °F). Rainfall is heavy throughout the year, averaging 3,800 mm (150 inches). The average humidity is 82 percent. Although rain falls more frequently between July and October there is still much sunshine to enjoy.


Palau’s currency is the US dollar. VISA, JCB and MasterCard are widely accepted at many tourist facilities. There are ATMs at Bank of Hawaii, Bank of Guam and Bank Pacific in Koror. These may be used for international withdrawals.


The country code for Palau is 680.


Power sockets in Palau are very similar to those found in the United States and Canada. If your appliance has a North American plug it’s possible that you won’t need an adapter. However, we recommend that you take adapters to ensure compatibility.

Visa Requirements

  • Valid passport for at least six months from date of entry to Palau
  • A return or onward ticket
  • Tourist visa for 30 days is issued upon arrival at Immigration

Visa on Arrival

Nationals of most countries may obtain a visa on arrival. The visa is valid for a maximum stay of 30 days but may be extended twice for a fee. In order to obtain a visa on arrival, visitors are required to hold proof of sufficient funds.

Please visit for more useful tips and information.

Dr. Mario Hardy

Damian Cook
E-Tourism Frontiers
Session 1: Digital Marketing

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Greg Klassen
Session 2: Visitor Experience

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Dr. Chris Bottrill
PATA Vice Chairman and Dean at the Faculty of Global and Community Studies, School of Tourism Management
Capilano University
Workshop on Community Based Tourism

View presentation

Pre/Post tour packages are offered to NTFF delegates at a special price!

View various tours and activities available by clicking on the agent’s name below.
For inquiries or booking, please provide your reference as PATA NTFF delegate and email or book directly to the agents to avoid delays.

Fish’n Fins (E-mail:
Impactours (E-mail:
Sam’s tours (Email:
Dolphins Pacific (Email:

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