Open Destinations: Quick wins for tour operators in 2017

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LONDON, February 17, 2017— The latest VE Bulletin from PATA highlights tactical IT projects for the tour operating sector. The report was published in conjunction with leading travel technology provider Open Destinations and derived from recent technology projects over the course of 2016 with Open Destinations’ worldwide customer base.

‘Many of our customers have now adopted this quick win approach in their technology projects,’ says Open Destinations CEO Kevin O’Sullivan. ‘These short-term, tactical plans have very controlled costs and everyone in the business can see tangible results from IT.  We work with our clients to make sure they have a good balance of quick wins running alongside their long-term strategy.’

O’Sullivan says that the biggest growth area for quick wins continues to be third party integrations with channel managers and wholesalers, with customers outsourcing their less profitable products to reduce administrative costs.  The report also covers other areas of the business such as cloud hosting and creating a supplier extranet to manage all supplier communications.

The report can be requested through the PATA website and is free for members and non-members.

Watch CEO Kevin O’Sullivan speaking about the quick win approach to technology projects.




About Open Destinations

Open Destinations is a leading independent software and services provider to the travel sector.  Since its inception in 1999, Open Destinations has successfully implemented their software in over 30 countries, with a system that supports in excess of 85m searches per day.  The company has a combined staff of over 450 people between the headquarters in London, UK and the development, support and outsourcing centre in Goa, India.

The company was recognised as one of eight technology companies in the 2015 Sunday Times BT Business SME Export Track 100, which ranks the top 100 small and medium-sized companies (SME) in the UK with the fastest-growing overseas sales.  Clients include Abercrombie & Kent, Abreu, Belmond, Diethelm Travel Group, ETStur, Explore Worldwide, Great Southern Rail, Miki Travel, Road Scholar, Rocky Mountaineer Vacations, Talisman Travel Design, The Travel Corporation, Topdeck Travel and TUI Sports.