Travelife: Sustainability for tour operators

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Sustainability is both integral and essential to the future success of any business.

Training seminar: 4-5 April & 7-8 April, 2016

Denpasar, Bali, Indonesia

Sustainability has many advantages for your company. During this two-day training you will learn more on sustainability in tourism. What’s in it for you and how to benefit from best practices? Find out how to meet the requirements of European buyers in terms of environmental and social issues and generate more quality business on the EU market.

What will you learn?
At the end of this course you will be able to:

  • Understand the concept of sustainability in tourism
  •  Recognize the key environmental, social and economic impacts of tourism
  •  Understand the roles and responsibilities of tour operators (inbound/outbound)
  • Identify the types of actions tour operators can take in the field of transport, accommodation, excursions and customer communication
  •  Identify quick wins for your own business and for your suppliers
  •  Set realistic sustainability targets and identify methods of measuring success
  •  Identify personal sustainability USP’s (Unique Selling Points)
  •  Communicate sustainability achievements in an effective way to your clients
  •  Use your sustainability achievements to create more business (marketing)

This course is intended to be a hands-on learning experience using a mixture of the following learning techniques/tools:

  •  Presentations
  • Group discussions and brainstorm exercises
  •  Group and individual role-play
  •  Question and answer exercises
  •  Problem solving exercises

Using what has been learned
After completion of the training, you will be offered support, through the Travelife sustainability system, in the use and implementation of the knowledge, methods and tools that have been acquired in the training. The ultimate goal is to prepare you for sustainability recognition in order to increase your competitiveness in the global markets.

Who should attend

  • Company Executives, contracting and marketing managers of tour operators catering for the international market.
  •  Higher and middle management of travel associations and tourism boards concerned with assisting tour operators on a daily basis.

Participants should have relevant experience in the tourism business and master the English language on professional level.



Bali Tourist board, Jalan Raya Puputan 41, Renon, Denpasar
Supporting organisations

  •  CBI, Centre for the Promotion of Imports from developing countries, The Netherlands
  •  Bali Tourism Board
  •  Travelife, Sustainability in Tourism

The training seminar will be led by Chris Thompson (Travelife)

about chris

The training is free of charge. Participants are expected to join the full training. The organisers will follow a selection process in case of more applicants than available places.

Please apply for participation by registering through the following link:
The deadline for registration is March 10th 2016. As the number of participants is limited you are advised to apply as soon as possible. For more information you can contact Naut Kusters (Travelife)