MALAYSIA, October 17th, 2018 – The academic departments of Hospitality and Tourism are highly complex entities that are expected to deliver excellence in education, job placement and research. Balancing these demands with economic realities, changes in visitor behaviour and expectations, as well as technological advances, poses significant challenges which academic leaders must face on a daily basis. Increasing internationalisation is another dimension to address as it concerns, not only job placements but the proliferation of cross-border education and research collaboration.
With these issues in mind, the organising committee has identified four conference tracks under the theme of “The Way Forward: Hospitality and Tourism Education Convergence with Industry 4.0”:
Track 1: New Education Frameworks
Paradigm Shifts in Hospitality and Tourism Curriculum Development
Track 2: New Service Standards
The Rise of Artificial Intelligence in the Hospitality and Tourism Industry
Track 3: New Foreign Partnerships
The Advancement of International Collaboration in Hospitality and Tourism, as well as Internationalisation at Home
Track 4: New Global Rankings
The Growing Importance of International Accreditations and Benchmarking in Hospitality and Tourism
Industry Panel Discussion:
New Top Salaries: Minimum Wage and Employability Issues in the Hospitality and Tourism Industry
By bringing together thought leaders from the world’s best hospitality schools and leading figures in the industry, this dynamic setting promises to articulate practical visions that will shape the industry for the better. The Summit also passes as the ideal platform to share new insights and best practices and stakeholders will enjoy invaluable opportunities to expand their professional network, paving the way for strategic engagement and collaboration.
Organised by UCSI University and hosted at its Kuching campus in Sarawak, Malaysia, this Summit is purposed to foster a critical understanding of the aforementioned areas of concern. Successfully doing so would reflect the relevance of hospitality and tourism schools in the context of an ever-changing world and put them in good stead for international appraisals like the QS World Rankings by Subject.
In this light, this Summit is not to be missed. We look forward to welcoming you in Kuching, the tourism capital of East Malaysia.