PATA Travel Mart

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PATA Travel Mart (PTM) is Asia Pacific’s international travel trade exhibition featuring unparalleled networking and contracting opportunities to help travel and tourism organisations access decision makers, meet new clients, expand their networks, establish new relationships and consolidate existing business partnerships.




Generously hosted by the Ministry of Culture and Sport of the Republic of Kazakhstan and the Kazakh Tourism National Company.


Official Air Carrier

Official Contractor and Sales Agent

Official Publication


Delegate Lanyard Sponsor

Mobile Application Sponsor    

PTM Forum Partners


Supporting Media Partners


A new host destination every year
Meet a new set of buyers and sellers at every Mart and experience the diversity of destinations that influence the Asia Pacific travel industry.

Access high-growth travel markets
Asia Pacific is the most dynamic and rapidly growing travel market places in the world.

Maximise business opportunities
Two full days of over 10,000 pre-matched appointments across the event, facilitated through PATA’s unique business matching software.

Meet the industry’s A-list buyers
Exclusive access to the 300+ community of qualified hosted international buyers.

We bring the world to you
Engage with more than 1,000 delegates from over 60 destinations across the globe.

Exciting side events for networking
Socialise throughout the event at the Network Lounge, social functions and complimentary tours.

Learn something new
Keep abreast of the latest trends and insights at the PTM Forums and PTM Talks.

Be inspired
The PATA Gold Awards Ceremony, held during the Mart, recognises and rewards outstanding achievements in the travel industry in the Asia Pacific region across a broad range of categories.


Showcase your travel-related digital marketing solution at the Digital Hub, an exhibition platform dedicated to innovative technology impacting the travel and tourism industry. Enjoy networking opportunities and stay updated with travel and tech solutions featured by Digital Hub exhibitors. The area will be a major focal point for all PTM delegates during coffee breaks and other side events.


PTM Talks feature a series of 20-minute insight session within the main trade hall for a small group of delegates, focusing on key aspects of the travel, tourism and the hospitality industry.

PTM Forums, held alongside the buyers-sellers mart, allow delegates to network and learn from highly experienced tourism industry leaders.

email : for programme updates


(as of May 15, 2019, and subject to change)

September 17 (Tuesday)

09:00-18:00 – Organiser Hall Move In/Raw Space Build Up
14:00-17:30 – Buyer/Seller/Media Delegate Registrations

September 18 (Wednesday)

09:30-15:00 – Complimentary Half-day City Tour

Note: Pick up/drop off (TBA)

Delegates must pre-register this tour which tour booking form will be available on website ( ) soon. Seats are available on first come first served.

09:00-18:00 – Raw Space Build Up & All Booth Decorations
09:00-17:30 – Buyer/Seller/Media Delegate Registrations
09:00-12:30 – PATA Youth Symposium (By invitation only)
09:30-12:30 – Travolution Forum Asia: The Power of Technology
14:00-16:00 – PTM Forum – Content Marketing Forum: Success Stories and the Evolution of Content Creation
18:30-20:30 – PTM2019 Welcome Reception

September 19 (Thursday)

09:30-12:00 – PTM2019 Opening and Media Briefing
09:30-09:50 – PTM2019 Ribbon Cutting
09:50-10:50 – PTM2019 VIP Visit
10:50-12:00 – PATA and PTM2019 Host Destination Media Briefing
10:00-10:55 – PTM2019 Business Appointment 1-3
10:55-11:25 – Wake up & Smell the Coffee/ PTM Talks 1
11:25-12:20 – PTM2019 Business Appointment 4-6
12:20-14:00 – Lunch Break
14:00-15:15 – PTM2019 Business Appointment 7-10
15:15-15:45 – Wake up & Smell the Coffee/ PTM Talks 2
15:45-17:20 – PTM2019 Business Appointment 11-15
18:30-20:30 – 2019 PATA Gold Awards Dinner and Award Presentation hosted by Macao Government Tourism Office

September 20 (Friday)

09:30-17:00 – Trade Visitors Walk Around
10:00-10:55 – PTM2019 Business Appointment 16-18
10:55-11:25 – Wake up & Smell the Coffee/ PTM Talks 3
11:25-12:40 – PTM2019 Business Appointment 19-22
12:40-14:10 – Lunch Break
14:10-15:25 – PTM2019 Business Appointment 23-26
15:25-15:55 – Wake up & Smell the Coffee/ PTM Talks 4
15:55-17:10 – PTM2019 Business Appointment 27-30

Evening – At leisure

—End of Business session—

September 21 (Saturday)

Departure /Post-Mart and Optional Tours

Please contact Hospitality Desk to arrange your departure transfer at least two days prior to your departure date.

Post-Mart Tours:
Delegates are required to pre-register Post-mart tours directly at the Hospitality Desk.

September 20-21 (Friday-Saturday)

PATA Executive Board and PATA Board Meeting



Lee Hayhurst
Editor, Travolution
Introduction, Session 2: Facing the Outside World, Wrap-up

Peter Foster
CEO, Air Astana
Executive Interview

Trevor Weltman
Chief of Staff, PATA
Session 1: Travel Lab Asia – Challenges and Opportunities of Bringing Sustainable Technology to Asia

Graham Harper
Director of Sustainability and Social Responsibility, PATA
Session 1: Travel Lab Asia – Challenges and Opportunities of Bringing Sustainable Technology to Asia

Jason Lusk
Consultant, ADB Ventures
Session 1: Travel Lab Asia – Challenges and Opportunities of Bringing Sustainable Technology to Asia

Patricia Nordstrom
Corporate Partnerships, Plug and Play
Session 1: Travel Lab Asia – Challenges and Opportunities of Bringing Sustainable Technology to Asia

Russell Young
Managing Director – APAC, Sojern
Session 3: Digital Solutions to Overtourism

Latasha Malik
Head of International Partnerships, 
Jacobs Media Group
Session 4: Practical Data Shaped by Consumer Behaviour

Matthew Zatto
Vice President, Tourism – APAC, ADARA
Session 4: Practical Data Shaped by Consumer Behaviour

Tony Smyth
Senior Vice President Corporate Development & 
Communications, iFree Group
Session 4: Practical Data Shaped by Consumer Behaviour


Matt Gibson
CEO, UpThink
Introduction, Panel Discussion: Opportunities, Tips, and Tricks in Content Marketing Today

Dr. Paul Johnson
Founder,  A Luxury Travel Blog
Travel Blogging

Janicke Hansen
President, Professional Travel Bloggers Association (PTBA)
Influencer Marketing In Travel

Evo Terra
Podcast Strategist, Simpler Media Productions
Podcasting in Travel, Panel Discussion: Opportunities, Tips, and Tricks in Content Marketing Today

More than just travel mart, PTM 2019 offers industry insights and inspiration through the following sessions, complimentary for all registered delegates.


Learn how sustainable technologies are entering into a new phase of capability, applicability, and affordability. Gain insight on how travel firms can plan and execute their internationalisation and localisation strategies in a much-more intelligent and data-driven way. Hear case studies of digital solutions to overtourism. Understand how consumers navigate the web to deploy any successful web strategy, including trends and best practices.



From artistic influencers on Instagram and YouTube, to corporate juggernauts like Google and TripAdvisor, content has proven itself incredibly powerful marketing tool in the hands of both creators and curators. In this forum you’ll hear from a diverse group of experts who rode the content craze to success and learn how changes in content consumption today are creating the opportunities of tomorrow.


PTM 2019 is open to Trade Visitors who wish to walk around the mart and meet with Buyers and Sellers. Trade Visitors can enter Hall A & B of the KORME Exhibition Center (Official Venue) on Friday, September 20, 2019, from 9.30am-5.00pm.


Meet PTM 2019 sellers

At PTM 2018, 397 seller delegates representing 207 organisations booked over 2,700 square meters of floor space. Of these seller organisations, 46% were first-time sellers to the Mart. In total, 32 seller destinations (countries and territories) were present. Seller profiles are listed as follows:

“PATA Travel Mart is surely the leading travel trade show in Asia Pacific. Well-organized and everything is so clear with the booths, meetings, schedules, programs etc.”

– Javkhlantugs Batbayar, Selena Travel LLC (PTM 2018 Seller) –

Meet PTM 2019 buyers 

At PTM 2018, The Mart attracted 252 buyer delegates from 241 organisations and 53 source markets, with first-time buyers comprising 43% of the total. Buyer regions and profiles are listed as follows:

 “A fantastic way to develop new suppliers in a venue that is just the right size (not too large), whilst experiencing the attractions and hospitality of a beautiful country. PATA and Tourism Malaysia teams provided a superb service, Thank you.

– Santha Waldron, Travelserv (PTM 2018 Buyer)-


Returning sellers enjoy a loyalty discount of up to 15% when booking before March 31, 2019. Book early for prime space and priority in the matching process. Space allocation is based on a first come, first served basis.




What’s on the market at PTM 2019? We’ve asked our sellers to share the latest and best products that they will be bringing to the table at the pre-matched business appointments. Just click the logo to find out.


This Seller Manual is provided with the purpose to assist exhibitor companies in preparing for your participation in PTM 2019. Please read this manual carefully and thoroughly to ensure that all relevant matters are being processed properly in order to make your participation in this event a memorable one.


Form 1Fascia Name

Form 2Electrical Service

Form 3 –  Furniture Order Form

Form 4 Service Location Plan

Form 5AV Equipment Rental 

Form 6AOutside Contractor Shell Scheme

Form 6BOutside Contractor Raw Space

Form 7Plant and Floral Service

Form 8 – Contractor Badges

Form 9 Booth Cleaning Service

Form 10Food and Beverage Service

Form 11Manpower Services and Interpreter 



What are the top 10 must-see list landscapes in Kazakhstan? How about the top 5 most affordable tour activities or extreme travel experiences? What are the traditional dishes you must try while in Kazakhstan? How about the best places to travel by car in Kazakhstan or the best trekking routes in Almaty? This booklet reveals it all, presented by the Kazakh Tourism National Company.


Welcome to Nur-Sultan (ASTANA)

Representing its first foray into Central Asia, PTM 2019 is set in the forward-looking, modern city of Nur-Sultan (Astana) – ‘the term for ‘the capital city’ in Kazakh and host to Expo 2017. Situated on the northern steppes of Kazakhstan, Astana boasts a spectacular skyline of mind-blowing, avant-garde landmark buildings, many of them by leading international architects. PTM 2019 is generously  hosted by the Ministry of Culture and Sports of the Republic of Kazakhstan and the Kazakh Tourism National Company JSC.


Bayterek Monument
Astana’s most prominent landscape, this 97m-high monument and observation tower offers an art gallery, a small aquarium and a restaurant. The design embodies a Kazakh legend in which the mythical bird Samruk lays a golden egg containing the secrets of human desires and happiness in a tall poplar tree, beyond human reach.

Khan Shatyr Shopping Mall
Designed by renowned British architect Lord Norman Foster, Khan Shatyr holds the world record as the biggest building in the world having the tent form. Standing at nearly 152 meters tall, it boasts a beach resort situated within the building featuring year-round tropical climate and plants, including sand brought from the Maldives.

Astana Opera
The State Opera and Ballet Theatre “Astana Opera” stands as the third biggest opera in the world and is constructed according to the best classical architectural traditions entwined with Kazakh national motifs. The acoustics of the theatre is considered one of the best in the world and was designed by the Italian Biobyte is one of Italy’s leading companies in room and building acoustics.

Unexplored by many, Kazakhstan is a land of vast plains, mountainous horizon and beautiful culture that is well worth discovering despite being low on the radar of most tourists. Enjoy modern hotels, restaurants and travel options, including avant-garde buildings by world-renowned architects in the capital city of Nur-Sultan (Astana) – the host destination for PATA Travel Mart 2019.

Here are some fun facts about Kazakhstan.



A country the size of Western Europe, Kazakhstan is defined by its contrasting geographical diversity, stretching from the mountainous regions of the East to the lowlands in the West, and from the Siberian terrain of the North through the dry steppes of the center, to the fertile south. A popular destination among many is the Burabay reserve, a remarkable oasis situated right in the middle of the Kazakh steppes, combining snow covered mountains and clean lakes.


Astana International Airport is about 15 km south of central Astana, serving Budapest, Paris, Kiev, Moscow, Beijing, Delhi, Seoul, Bangkok, Istanbul, Abu Dhabi, London, Warsaw and Frankfurt as well as several domestic destinations. Air Astana, the flag carrier of Kazakhstan, flies to both domestic and international locations from Astana International Airport.

The PTM 2019 Quick Facts Guide provides
a bevy of resource to help you get a brief overview about the event in Nur-Sultan (Astana), Kazakhstan.



We are pleased to present the official hotels of PTM 2019.

Please be aware that there will be many events happening in Nur-Sultan (Astana) during this period; therefore, please book your accommodation as soon as possible to avoid disappointment!

Hotel reservation is subject to availability and will be allocated on a first come, first served basis. Rates are subject to change without prior notice and please book your room reservation by using hotel reservation link below. Your rate is guaranteed once you receive a booking confirmation from the hotel. Daily transfer will be provided from the official hotels to the event venue. The hotels are listed here by alphabetical order.

Exchange rate as of May 24th, 2019

Astana Marriott
Address:  2 Dostyq Street, Astana, 010016, Kazakhstan
Tel:          +7 7172 620 770

The price is starting from KZT 44,642.86 net or approximately USD 118.10

Click here for hotel reservation

 Beijing Palace Soluxe Hotel Astana

Address:      Astana city, Syganak street, 27

Tel:               +7 7172 701515


The price is starting from KZT 41,400  net or approximately USD 108

Promotional Code: PATATravel2019

Click here for hotel reservation

The Ritz-Carlton, Astana 
Address:  16 Dostyk Street, Astana, 010016, Kazakhstan
Tel:          +7 7172 734 000
The price is starting from KZT 63,504.00 net or approximately USD 168 net
Click here for hotel reservation
Rixos President Astana Hotel
Address: 7, Dinmukhamed Kunayev Street, Astana, 010000
Tel:          + 7 (7172) 24 50 50
The price is starting from USD 90+
Click here for hotel reservation


PTM 2019 Host (Kazakh Tourism National Company), will operate official transportation for arrival and departure and between PTM 2019 official hotels and KORME Exhibition Center, dinner receptions, PTM forums, Welcome Reception and all official functions per the following schedule.

The PTM 2019 official transport schedule serves only to/from official hotels (as listed). If you are not staying at an official hotel, you are required to arrange your own transportation.

  • Astana Marriott
  • Beijing Palace Soluxe Hotel Astana
  • Hilton Astana (PATA Board Meeting Hotel)
  • Hilton Garden Inn
  • Rixos President Astana Hotel
  • The Ritz-Carlton, Astana
  • Hampton by Hilton Astana Triumphal Arch

***Unless otherwise listed, all PTM 2019 business sessions are to take place at KORME Exhibition Center, official venue for PTM 2019.

Arrival Transfers

Arrival transfer service will be in operation from Nur-Sultan International Airport (TSE) on September 17-18 to official hotels. All non-hosted delegates are required to submit their flight details to local transfer team email to no later than August 31. Delegates arriving outside these dates are required to arrange their own transfer.

*** PATA Board Members are welcome to join PTM arrival transfer on September 17-18, and will be offered additional transfer to Hilton Astana on September 19. Please submit your flight details to Ms. Tippawan at

After customs clearance, delegates are required to identify themselves to the local transfer staff holding PATA signage or approach PTM 2019 hospitality desk to guide way to transportation.

Departure Transfers

Departure transfer service will be in operation from official hotels to Nur-Sultan International Airport (TSE) on September 20 evening – September 22. All delegates are required to confirm their pick-up time at the PTM 2019 hospitality desk upon arrival at KORME. Delegates departing outside these dates and/or not staying at the official hotels are required to arrange their own transfer.

* The “official hotels” stated in the following timetable refers to “all PTM 2019 Official Hotels”
* Hilton Astana transfer is for PATA Board Members only
* PATA Members staying outside Hilton Astana are required to arrange own transfer to Hilton Astana for their meeting.


The Ministry of Culture and Sport of the Republic of Kazakhstan and the Kazakh Tourism National Company are pleased to offer pre and post tour programmes for PATA Travel Mart 2019 delegates.


**Kindly note that the participants from non-visa free countries are not recommended to book Silk Road Tour


Air Astana, the PTM 2019 official air carrier, is pleased to offer 20% discount
from the published fare on the booking day to Sellers, non-hosted buyers, Media, PATA Board Members, Life Members and spouse for travelling on September 14-24, 2019.


Delegates are requested to email to to get the Username and Password


There are a number of nationalities which can enter Kazakhstan without a visa for periods of up to 30 days. These countries include the US, Canada, all EU countries, Brazil, and Argentina. Citizens from 8 neighboring countries can enter for up to 90 days visa-free (Russia, Ukraine, Georgia, Armenia, Belarus, Kyrgyzstan, Moldova, and Mongolia). You may check Steps for the Visa Submission provided by our Sales Agent for VISA arrangement.

Procedures to obtain Kazakhstan Visa
  1. Non-hosted delegates are requested to fill in the Application Form  with the scan of passport and contact our Sales Agent, SkyWay LTD. at to get the Letter of Invitation (LOI), US$10 each will be applied.
  2. They will proceed with the letter within 5 working days and will send the letter to the delegate directly.
  3. After receiving the letter, delegates should go to Consulate in their country or apply eVisa at and the visa fee is US$60

Do you have any questions about PATA Travel Mart 2019?

Fill up the form and leave us a message below.


Pre-Tour: Route of Excursion in Nur-Sultan

Date: September 18, 2019

***Booking deadline: August 30th***


If you are unable to access google website, please click here

*Please note that all tours are on a first-come, first-served basis.