It gives us great pleasure to inform you that the Pacific Asia Travel Association (PATA) Nepal Chapter, in collaboration with the Nepal Tourism Board (NTB), is organizing a two-day Human Capital Development (HCD) Workshop on “AI for Tourism and Hospitality Excellence”, scheduled to be held on November 17–18, 2025, at Hotel Yak and Yeti, Kathmandu, Nepal.
About the Workshop:
Artificial Intelligence (AI) is transforming hospitality and tourism—reshaping how destinations are marketed, how services are delivered, and how travelers experience the world. This two-day interactive workshop equips participants with essential literacy and actionable insights to harness AI for innovation, inclusion, and sustainable growth. Rooted in Nepal’s vibrant tourism landscape, this workshop empowers local professionals to harness AI for smarter destination management, sustainable growth, and global competitiveness.
About the Instructor:
Dr. Faye Hao obtained her Ph.D. from the School of Hotel and Tourism Management (SHTM) and has served as a Visiting Scholar at the Conrad N. Hilton College (2021–2022) and the University of Surrey (2019). Her research spans technology innovation, AI and robotics in hospitality, Metaverse and AR/VR applications, and social inclusion in tourism.
She has published over 40 peer-reviewed journal articles in leading academic journals such as Tourism Management, Annals of Tourism Research, and the International Journal of Contemporary Hospitality Management. Her research has been supported by 21 competitive grants amounting to over HKD 27 million (approx. USD 2.83 million).
In recognition of her contributions, Dr. Hao received the 2024 SHTM Research Excellence Award and the School Award for Outstanding Achievement. She has also conducted AI training for major industry organizations, including the Hong Kong Hotel Association, H World Group, and the International Congress and Convention Association (ICCA), engaging participants from over 30 countries.
>>>More information can be found at: www.fayehao.com
What You will Learn:
Start with a clear introduction to AI—core principles, key milestones, and how AI systems work. Explore ethics & governance (privacy, bias, transparency). Then dive into real-world case studies across:
Hotels & Resorts: Service robots, chatbots, revenue optimization
OTAs: Personalization, social listening, demand forecasting
Destination Management: Smart tourism, visitor analytics, sustainability tracking
MICE: Predictive scheduling, engagement analytics, immersive event design
NGOs & Social Impact: Inclusive design, accessibility, and sustainability reporting
Key Takeaways:
Grasp AI’s foundations and real-world mechanisms
Navigate ethical & regulatory challenges
Identify high-impact AI opportunities across the travel value chain
Build a practical roadmap for AI-driven human capital transformation
Who Should Attend?
Hotel owners and Hospitality leaders
Airline revenue/network & customer teams
DMCs and Tourism Boards
OTAs and Travel Intermediaries
MICE organizers and venues
NGOs working on inclusion, accessibility, and sustainability.
Technology providers (startups, SaaS, data/AI vendors, system integrators)
Educators, entrepreneurs, and Policymakers
Registration Fee:
PATA Members:
Rs. 12,000 per person.
Non-PATA Members:
Rs. 15,000 /- per pax.
The registration payment can be made by cheque, cash, or online transfer using the QR code or account details provided below.
Bank Details
Account Name: PATA Nepal Chapter
Bank Name: Nabil Bank Ltd.
Bank Address: Tindhara, Kathmandu, Nepal
Account No.: 0101011629001
SWIFT Code: NARBNPKA
The registration shall be prioritized on a first-come, first-served basis with receipt of payment.